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4 Stars packing
chuck from CO wrote (July 08, 2013):
I have to admit that the product was of good quality; however the packer needed some training for the applique was smashed when I received it. It is a 20 inch applique and was packed in a 16 inch box with several other heavy items that destroyed it in shipping. Also it had been shoved down and broken before it was ever shipped. Van Dykes did replace it quickly and I was able to complete my project in time.