From finding beautiful replacement hardware in a tough-to-find size to customer service communication and rapid delivery. I would rate VDR 6 stars if I could.

Bought for a friend who is restoring a door in Italy that had stamped steel hardware that had rusted away.

These pulls are heavy and attractive AND not "Made in China"---Hooray! They will look very nice on our new cab's and should work well, too.

nice product